FAQ

Booking & Pricing FAQs

Your uniformed driver will be with your name at the baggage claim level for domestic flights, and outside of customs for international flights or designated meeting area if the airport has one. The driver will send you a text message, call you if you have provided your cellphone number, which will make it easier for you to find him.

  • You can make payment by paying our electronic invoice where you can make the payment securely online. (It’s the easiest way)
  • You can provide your credit card information by filling up a credit card authorization form, and send it to us along with a copy of your credit card and your identification.
  • In some cases, or under request, you can make payment through Paypal.
  • You can also send us a check at least 7 days before your pick up date

All reservations must pre-paid in advance, we do not allow cash payment to the drivers.

Yes, we offer a variety of discounts from local discounts, seasonal promotions and corporate discounts. Most must be provided when the reservation is made and/or they must be associated with an account and paid promptly to qualify. Please check with your salesman or association for Discount/Coupon Codes.

We gladly accept Visa, MasterCard, American Express and Discover cards, Money Orders, Travel Checks, Cash, PayPal, bank deposit, bank transfer. Contact us at 732-346-1600 

You can get a receipt automatically after your payment, or by signing up with a valid email address. You can also call our staff to email you a copy of your receipt, or ask your driver to provide you with one at the end of the service.

  • Airport transfers: Flat rate (includes tolls & wait time)
  • Hourly charters: By the hour, with a minimum of 3–4 hours
  • Weddings & events: Custom packages

No. Our quotes include all taxes, tolls, and fuel surcharges. Gratuity is optional but appreciated. We disclose everything upfront.

We will acknowledge all confirmed reservations via an e-mail unless otherwise the customer specifies in the comment box that he/she requires us to respond via other means.

We provide service 24/7 365 days a year. But the office hours are 9:00 am to 7:00 pm everyday.

General & Service Area FAQs

If you have not already called us, we will immediately let you know if someone in your party has left an object of value in the limousine. Please call our support staff at 732-346-1600 to inquire about a lost item.

Yes, you can reserve a child seat during the booking process, for an additional fee.

In order to ensure the safety of the child and proper installation of the car seat, the driver may ask for assistance when installing the car seat. In NYC, the law requires the passenger perform the installation.

No. All of our vehicles are non-smoking. Our goal is to keep you safe all the time. 

The sooner the better, even though we also accommodate last minute reservations it is strongly recommended that you plan ahead of time, especially around spring time, fall and Holidays.

Our business is a tricky one, and just to send a limousine out costs money. In order to make some profit we require for hourly minimums to be applied, mainly being the reason why the more hours you get the better deal you can get. Call 732-346-1600 to find out about hourly minimums throughout the week. Airport transportation and other point to point transportation are exceptions.

Most Limousine companies have sedans (2-3 passengers), stretch limousines (up to 6 passengers), super stretch limousines (up to 14 passengers), luxury SUV’s (up to 6 passengers), . For the best comfort for your event you should subtract 2 from the above numbers (except for sedans). If you are booking airport transportation consider the amount of luggage your party has.

For all wedding and prom events in New Jersey & New York, there is a required 33% security deposit, which can be refunded up to 30 days before the event. After this period, the deposit will no longer be refundable. If you cancel your reservation 2 days or 48 hours before your scheduled pick-up time, you will need to pay 17% of the total rental charge. If you cancel 24 hours before the pick-up, a 67% additional pay based on the total price will be charged.

Yes, we are based in Edison, NJ and provide prompt pickup and drop-off anywhere in Edison, Metuchen, Piscataway, Woodbridge, Iselin, Highland Park, New Brunswick, and all of Central Jersey.

Yes. We service both Cape Liberty Cruise Port (Bayonne) and Manhattan Cruise Terminal for cruise departures and returns.

We maintain a modern fleet including:

  • Luxury sedans (for 1–3 passengers)
  • SUVs (for 4–5 passengers + luggage)
  • Sprinter vans (for up to 14 passengers)
  • Executive vans

Absolutely. We offer point-to-point limo service and hourly charters to NYC, including Manhattan, Brooklyn, Queens, Bronx, and Staten Island. Great for nights out, Broadway shows, or business meetings.

Airport Transfer Specific FAQs

We service all major airports, including:
  • Newark Liberty International Airport (EWR) – closest to Edison
  • John F. Kennedy International Airport (JFK)
  • LaGuardia Airport (LGA)
  • Philadelphia International Airport (PHL) – for longer trips
  • Teterboro Airport (TEB)

It is best to let us know if you will be traveling with a lot of luggage. Most sedan limos have a regular size trunk, so if you think you will have excessive luggage, let us know in advance so we can make arrangement for you.

We will send exact meeting point instructions via text/email. Typically:

  • EWR: Baggage claim area or designated limo/passenger pickup zone (Call us or Text us at 732-346-1600 for details)
  • JFK/LGA: Pre-arranged meet & greet at arrivals as per the condition
  • Domestic flights: 90 minutes free wait from actual arrival
  • International flights: 120 minutes free wait
  • Extra wait time billed in 15-minute increments.

Yes, 24/7. We operate year-round, including holidays and red-eye flights.

If you know what type of limousine you want, be specific. Not all wedding limousines are white. Be sure to let the service know exactly what you want. We will be happy to have you visit and select the vehicle you want, or you can check all vehicles  on our fleet page https://affordablelimo.com/our-fleet/ Keep in mind the number of people in your party and allow for extra room for comfort.

All sedans, SUVs, and limos include bottled water and phone chargers. Wi-Fi is available in limos and Sprinter vans upon request.

All occasions…all the time. We provide affordable, professional, courteous limo service for the following Weddings, Proms, Concerts, Sports Events, Night on the town, Shopping, excursions, Casinos, Birthdays, Corporate events,  Airport Quinceañera, Sweet Sixteen, Bar & Club Hopping.

Yes. We monitor your flight in real time and adjust pickup time at no extra charge. Meet-and-greet service upon your request with extra cost included for all airport pickups.

PHONE SUPPORT

Reservations 

732-346-1600 | Available 24/7

Emails

info@affordablelimo.com

ADDRESS

32 Wilk Rd, Edison, NJ 08837

Special Occasion & Corporate FAQs

Absolutely. Popular for: Prom, weddings, bachelor/bachelorette parties, birthdays, anniversaries, and Quinceañeras.

As soon as you have confirmed your wedding date, church and reception location it is a good idea to book your limousine. The wedding season books quite early for specialty vehicles, so you will want to make your reservation as soon as you have your information.

Yes. We offer net billing, monthly invoicing, and executive travel management for businesses in Edison and across NJ/NY.

No glass bottles. No smoking. Driver reserves the right to refuse service if laws violated anytime.

Safety & Trust FAQs

19. Are your drivers licensed and insured?
Yes. All drivers are commercially licensed (NJ TLC or similar), background-checked, drug-tested, and fully insured with commercial liability.

Yes. We are fully authorized to pick up at EWR, JFK, LGA, TEB and PHL. You will never be turned away.

We sanitize high-touch areas (handles, seats, seatbelts, screens) after every trip.